Our Services
For ProfessionalsOur services are all child centred, evidence based and selected to support the work of other professionals. Multi-agency is our watchword and we pride ourselves on doing it well.
About our services
As a professional you can be confident that:
- We always keep the child at the heart of what we do
- We will always work with you and the family to ensure our work is complementary to yours
- All of our services are evidence based
- All of our programmes are endorsed by the Early Intervention Foundation
Below you will find a list of what we can offer.
Parenting
Being a Parent (Empowering People, Empowering Communities)
The Empowering Parents, Empowering Communities (EPEC) Being a Parent course is a nine week programme based upon attachment theory, social learning, relational and cognitive/behavioural theories and methods. It assumes that some parenting behaviours inadvertently encourage unwanted child behaviours, and so parents explore their own history of being parented, reflecting upon themselves as parents today. A combination of group work and home work, enables parents to learn strategies for discouraging unwanted behaviours and for improving positive family interactions.
The EPEC programme is designed to build community capacity so that the community itself is able to provide support. Parents are themselves recruited, trained and supported to deliver Being a Parent, while a rigorous scheme of professional, fortnightly supervision ensures safety and fidelity to the core programme. Being a Parent is open to all parents from all backgrounds.
Our aims:
- Promote early attachment and communication skills to support a child’s best start in life
- Promote positive adult/child interaction
- Build social/ community connectedness, encouraging engagement in local services and community resources
- Promote a home environment which nurtures and supports children into adolescence and adulthood
- Promote non directed play.
- To manage family stress, promoting improved mental health in both parents and child.
Five to Thrive
Central to the Five to Thrive approach is the set of five key activities: Respond, Engage, Relax, Play and Talk. These are the ‘building blocks for a healthy brain’, and are drawn from research into the key processes of attachment and attunement that forge bonds between young children and their carers. Crucially, they are designed to support positive feedback processes, enabling practitioners to observe and reinforce positive interaction between parents and their children.
This is delivered to parents through six sessions, with each of the five blocks receiving a focus to allow parents to understand the principles, see them in action through our early years workers and practice themselves through fun activities.
Our aims:
- To increase parental confidence, with knowledge and understanding of how RESPOND is essential for brain development.
- To support parents to understand that loving connections (ENGAGE) build strong connections in our brain.
- To stimulate awareness of why RELAX is important in order for the nervous system to re balance and co-regulate.
- To increase parents confidence and understanding of how PLAY and ‘playfulness’ (one of voice, body language, facial expression, repetition) all creates brain patterns for life.
- For parents to realise the importance of TALKing and listening to embed paths of neural networks for language. This is the key to thought.
New Parent, New Baby
Come along to meet other parents with young babies (0-8 months) and share ideas for activities to enjoy with your baby. This six-week programme (based on Five to Thrive) builds week by week and will cover:
- Meet and greet
- Creating a canvas footprint
- Dental health
- Looking after yourself
- Ideas for play and making sensory bottles
- Visit from the librarian
Baby Steps
Baby Steps helps mums-to-be and their partners prepare for being a parent. While most antenatal programmes cover mainly the medical aspects of birth, Baby Steps goes much further and will parents-to-be get ready for their new life with baby.
Sessions include films, group discussions and creative activities. They’re interactive and designed to build confidence and communication skills. There’s a strong focus on building relationships between parents and their babies.
Baby Steps covers six themes:
- the development of the unborn baby
- changes for the parents-to-be
- health and wellbeing of parents
- giving birth and meeting baby
- caring for baby
- who is there for us – people and services.
Following completion of the Baby Steps programme, parents can then go on to join our baby massage groups.
Baby Massage
For parents and their non-moving babies to encourage bonding and communication through soothing touch.
Early Learning
Bookstart
This National Literacy based programme is designed to support families support their child’s literacy development. Reading together is great for bonding and building strong and loving relationships, while the routine of sharing stories and rhymes helps children to communicate and will support their wellbeing. Children who are read to from an early age do better when they get to school – learning rhymes and stories together give them a flying start!
Research has shown that in early life periods, interactions and experience can determine whether a child’s brain architecture provides a strong foundation for their future health, wellbeing and development. Research goes on to show that there is a significant gap between children with good and poor language skills when they begin school and that this gap remains consistent throughout their schooling. It is therefore absolutely vital that language skills prior to school are promoted to address this gap.
Our aims:
- To promote communication and positive interaction between parent and child to support development of early language
- To highlight the importance of sharing stories, books and rhymes and the fun this brings
- To promote a daily story, book and rhyme sharing habit/routine
- To promote the importance of the home environment in shaping a child’s future
- To demonstrate and value the parent/carer role building on what they already do to support communication skills.
Early Words Together
This National Literacy based programme is designed to support families that need additional help and encouragement with supporting their child’s literacy development (2 to 3 years old). We know that have the development of language skills in the early years has implications for a child’s behavioural, mental health and life outcomes and early intervention can make a positive difference to children’s language development.
Early Words Together at Two is a five week programme for families of two to three-year-old children. It is designed to build parental confidence, support a positive home learning environment, and develop a supportive relationship between our service and families.
The programme aims to close the word gap of children starting school, by increasing opportunities for children to hear and learn new words, via literacy based activities that are modelled within the children’s centre and then taken home to embed.
Our aims:
- To increase children’s language and literacy and attention skills
- To empower parents and carers to improve the home learning environment and to support their child’s learning and development
- To support families with early language skills with the aim of closing the word gap.
Five to Thrive
Central to the Five to Thrive approach is the set of five key activities: Respond, Engage, Relax, Play and Talk. These are the ‘building blocks for a healthy brain’, and are drawn from research into the key processes of attachment and attunement that forge bonds between young children and their carers. Crucially, they are designed to support positive feedback processes, enabling practitioners to observe and reinforce positive interaction between parents and their children.
This is delivered to parents through six sessions, with each of the five blocks receiving a focus to allow parents to understand the principles, see them in action through our early years workers and practice themselves through fun activities.
Our aims:
- To increase parental confidence, with knowledge and understanding of how RESPOND is essential for brain development.
- To support parents to understand that loving connections (ENGAGE) build strong connections in our brain.
- To stimulate awareness of why RELAX is important in order for the nervous system to re balance and co-regulate.
- To increase parents confidence and understanding of how PLAY and ‘playfulness’ (one of voice, body language, facial expression, repetition) all creates brain patterns for life.
- For parents to realise the importance of TALKing and listening to embed paths of neural networks for language. This is the key to thought.
Play and connect
Evidence based, early education programmes are delivered by a team of Early Years Workers. These groups are an EYFS based stay and play held in community buildings. It also incorporates key educational and public health messages, together with visits from partners.
Transition
Parents of children attend four sessions developed to cover Wiltshire Council’s ‘Top Tips for Starting School’. These form the key ‘consistent messages’ that we are working towards as an outcome across services to secure a transition to primary school that supports wellbeing and development.
Our aims:
- To increase parents’ understanding of the skills needed to become ‘school ready’
- To provide a platform for parents to discuss concerns/queries and gain reassurance on all aspects regarding starting school
- To share practical ideas and support to improve the home learning environment and engage parents in supporting their child’s development and learning in preparation for school.
1 to 1 family support
One to one support is provided in the home by our team of Family Support Workers (FSWs). Our major referral source is health visiting who work with us closely both within the children’s centres and the community. Other sources include midwifery, Wiltshire Council, pre-schools and families themselves.
Although parenting is often the primary reason for the referral, there are normally other factors present such as financial issues, relationship difficulties between parents, domestic abuse and poor mental health.
The type of work undertaken will depend upon the goals identified by the family, but may include parenting support, role modelling of Five to Thrive principles, help with family and relationship breakdown, and assistance with budgeting and finances. All FSWs are trained in evidenced based programmes including Being a Parent, the Freedom Programme, You and Me, Mum and EPEC Being a Parent.
Our aims:
- To build honest and trusting relationships, characterised by persistence and respectful challenge.
- To use this relationship and attachment theory to strengthen interfamily relationships.
- To help families create a personal action plan, progressed over the duration of the support.
- To help families access targeted children’s centre programmes, and support available from partner agencies, sometimes speaking on behalf of the family and sometimes challenging the family alongside other agencies.
- To provide practical support in overcoming day to day barriers and difficulties.
Health and breastfeeding
Health visitor clinics
Although these universal groups are not currently running owing to the Covid-19 lockdown, these drop-in groups are normally accessible in all of our children’s centres on a variety of days and times.
If you have any concerns and you would like to speak to a health visitor, you can contact them via:
Single point of access number: 0300 247 0090
Breastfeeding support
National Breastfeeding helpline: 0300 100 0212 or National Breastfeeding Helpline
Links to other Breastfeeding Support in Wiltshire
Breast pump hire
There are many reasons families might be considering the use of a breast pump, but we know that these can be expensive and families may not be sure if it is right for them. Please contact your midwife team for support with this.
Healthy Start vitamins
All pregnant women, women with a baby under one year old and children aged up to their fourth birthday are entitled to claim their free Healthy Start vitamins.
Healthy Start vitamins contain vitamins A, C and D for children aged from birth to four years, and folic acid and vitamins C and D for pregnant and breastfeeding women.
Two types of Healthy Start products are available:
- Healthy Start children’s vitamin drops (containing vitamins A, C and D)
- Healthy Start vitamins for women (containing folic acid and vitamins C and D).
Find out more at NHS Healthy Start vitamins, or contact your nearest children’s centre.
Healthy Eating
A 4-week healthy eating course with lots of fun activities around healthy eating, budgeting, and food safety.
Throughout the course parents will look at how they can provide a healthy balanced diet for their family, tips for shopping on a budget and they will be given a recipe and ingredients each week to enjoy cooking and eating at home together.
On a one to one basis our family support workers can also work with families on issues such as fussy eaters, shopping healthily on a budget and access to foodbanks. Most centres will carry some emergency food boxes, and staff are able to support families access these through foodbanks where travel etc for the family is an issue.
Injury prevention monthly themes
Injury prevention is an important part of all of our groups, and each month we have separate themes. If families join one of our Little Learners groups they will always receive the latest information and advice, or families can go to our What’s Happening page and take a look at all of our newsletters where there is always injury prevention information and advice.
Domestic Abuse
If you are working with a mum who has been in a domestic abuse relationship in the past, or even if they have been in relationship they think might have been, we can help mum look at how this will have affected her and her children, working alongside mum to ensure that she is safe and happy in future relationships.
The Freedom Programme
This is a ten-week course for mothers who have experienced domestic abuse in their relationships. The course aims to help empower, build confidence and support women to recognise the early signs of potential abuse. The group also provides the opportunity for women to recognise and share their experiences in a safe place.
You and Me, Mum
This is a ten-week course programme for mothers that helps the survivor of domestic abuse to understand how domestic violence affects them as a parent and how it affects their children. It is designed to empower women, support them and develop their understanding of their role as a mother in addressing the needs of their children. The course focuses on self empowerment and mutual aid, recognising the central role of mothers in the protection and positive development of their children and young people.
Freedom for Children
Children who have lived, or are living, with domestic abuse are often the forgotten victims. Children can fall through the cracks, with very few services to help them understand what has happened and to support them as individuals.
Children often do not have the vocabulary to voice their needs or experiences, and it is important that we recognise behaviours in which we can identify the experiences of the child. It is more obvious when these behaviours are such that the child becomes seen as being ‘disruptive’, but it is just as likely that the child will become a people pleaser, always willing to help, hardworking, kind, a pleasure to have in class. School may be the only place the child receives any encouragement or praise and so they will work really hard to gain this.
Through this programme, children are supported to understand what has happened, or is happening around them. They experience a safe place where they can tell their own story to a practitioner who looks to interpret their behaviours as much as their words. Where the child is old enough, they will learn to identify any abusive adults in their lives in terms such as the ‘bully dragon’, the ‘liar dragon’ or the ‘jailer dragon’, as well as identify the safe adults in their lives who show the opposite behaviours, making them the ‘friendly dragon’, the ‘truth-teller dragon’ and the ‘freedom dragon’.
Parental Relationships
Arguments between parents (whether separated or together) is a normal part of family life and relationships. But when these become more frequent, intense and poorly resolved, this can impact on children’s long-term outcomes and mental health. Our fully trained Family Support Workers offer a range of tailored interventions, to support parents to develop practical ways to work through disagreements and understand how children can be affected by conflict.
Me, You and Baby Too
Having a baby is one of the biggest changes parents can go through. Both parents may be tired and stressed and they may argue more.
This course is designed to help them navigate these changes so they can sort out any disagreements and keep moving forward together. This will be better for both parents and better for their baby(ies).
Work one to one with our Family Support Workers to understand:
- What your baby knows before they are even born.
- Why stress should be a shared burden.
- How you and your partner can best support each other.
- How to talk to bring up difficult topics.
- How arguments start, and how to stop them.
Getting it Right for Children
This course is designed to help separating(ed) parents communicate better for the sake of their children. The course has a series of video clips showing different scenarios where children are put in the middle of their parents’ disagreements.
The course demonstrates what it is like for the parents and the children involved in disagreements and supports parents to learn new skills that can help them resolve disagreements in a better way.
By the end of the course, parents should be able to:
- Stay calm and listen as well as talk.
- See things from a different point of view.
- Stop a discussion from turning into an argument.
- Negotiate to make compromises.
- Work out solutions.
Arguing Better
This course is all about finding helpful ways to communicate during stressful times.
Parents will learn why arguments happen, how they can affect them, and the best ways they can support each other.
The course is split into three sections:
- Understanding stress.
- Coping with stress together.
- Arguing better.
It may be particularly useful for anyone who is dealing with a lot of stress or arguing more than they’d like to.
Baby Clothes Bundles
For families struggling to buy clothes and other items for the baby (0 to 12 months) our Together for Families colleagues provide free bundles of the most commonly required items. If you would like to find out more please contact us at babybundleswilts@spurgeons.org.
If you would like to refer a family for the service, please visit our How to Refer page.
Early Support Assessments
Would you like us to help by taking on the role of ESA lead? We’re happy to act as the lead for any family with a 0-5 year old, from registration through the whole process. Please contact us.